Plain-English guide
Review the City application pathway and learn how we help organize the documents you may need before submission.
Use this guide as a starting point, then confirm current rebate rules directly with the City and book an assessment before choosing installation work.
Key points
- Start by understanding how water or sewage could enter your basement.
- Review the condition of your sewer lateral, sump system and drainage.
- Ask about alarms and backup power where useful.
- Keep organized records: invoices, photos, permits, forms and proof of payment.